FAQs

Venue & Booking

Catering & Bar Services

Event Details

Décor & Setup

Logistics & Policies

  • What is your cancellation or refund policy?

    Our cancellation/refund policy is outlined in our contracts. It will vary based on time frame from event date.

  • Do you have a noise restriction?

    Yes, our venue must comply with State and local ordinances. Events scheduled in our outside venues must conclude by 10:00 pm. Inside events may continue to 1:30pm to comply with laws serving alcohol.

  • Can we bring our own alcohol?

    Due to licensing laws, all alcohol must be provided and served by our licensed bar staff.

  • Are pets allowed?

    Yes, Stonewall is pet friendly. Pets are welcome for ceremonies and photos but are not permitted in areas where food and beverages are being served. All pets must be on a leash and someone must be responsible for them other than the couple.

  • When are payments due? Do you offer a payment plan?

    25% of the estimated balance is due upon contract signing. A second 25% is due 60 days prior to the event. The remaining balance must be paid 2 weeks before your event. After the first 25%, you are welcome to make smaller, partial payments of any amount prior to the specified due day. Full payment is required by 14 days prior.

  • Can we ship items to/from the resort?

    Yes, you can ship items to and from the resort. A fee will apply for each package delivered or sent out. For more details, please check with your catering manager.

  • What is the timeframe for cleanup?

    Cleanup must be completed on the day of the event. Items can be temporarily stored in your storage room, but all belongings must be removed from the ceremony and reception locations the same night. If needed, our staff can handle cleanup for you at an additional fee. SWR will handle cleanup of tables, chairs, linens, catering dishes, dinnerware, silverware, and all trash removal, ensuring a smooth and stress-free process.

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